If for whatever reason an entrant can no longer participate in an event and would like to request a refund, that entrant should kindly make said request personally and in writing by emailing email@example.com. And then, refunds will be granted in voucher format, as follows:
60+ = 90% voucher
30 – 60 days before the event = 50% refund
0 – 30 days before the event = No refund
In the case that an event is postponed or cancelled due to the current COVID-19 pandemic, please note that a direct transfer to another event will be free of charge. KZNTR Credit vouchers are also available but will incur a 10% admin fee.